Frequently Asked Questions

1. Do you offer international shipping?
Currently, Appliocity only ships within the United States. We do not offer international shipping at this time.

2. What types of products does Appliocity sell?
We specialize in high-quality hardware tools and garden essentials, including hand tools, power tools, fasteners, plumbing supplies, outdoor equipment, and lawn mowers. Every product is chosen for its durability, performance, and reliability.

3. How can I place an order?
You can place an order directly through our website. Simply browse our catalog, add the items to your cart, and complete checkout using our secure payment process.

4. What are the shipping fees?
We offer free standard shipping on all orders across the United States.

5. What is your estimated delivery time?

• Handling Time: 1-2 business days
• Transit Time: 5-7 business days
  Most orders are delivered within 6-9 business days in total.

6. Can I cancel my order after placing it?
Yes. If your order hasn’t been shipped yet, you can cancel it for a full refund. Contact us as soon as possible at appliocity@gmail.com or use our 24/7 live chat.

7. What if my tracking information isn’t updating?
If tracking has not updated within 24 to 48 hours of shipment, please contact our support team. We’ll look into the issue and provide an update.

8. How do I return a product?
To begin a return, email us at appliocity@gmail.com or connect via live chat. We’ll guide you through the process and provide return instructions.

9. What if I receive a damaged or incorrect item?
If you receive a damaged or wrong item, contact us within 30 days of delivery. We’ll resolve the issue promptly with a refund or replacement.

10. Do you charge any restocking fees for returns?
No, we do not charge restocking fees. Our return process is straightforward, with no hidden charges.

For More Information:

Trade Name: Appliocity
Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (415) 727-7202
Business Mail: appliocity@gmail.com
Business Address: 683 Mitchell Ave, Turlock, California 95380, United States